: : The following are the service products offered by us : :

Maintenance Contract : :    

Annual Maintenance Contract on comprehensive basis.  During this contract period we do periodic Preventive Maintenance of the equipments and batteries to avoid any down time. The healthiness of the batteries, the nature of the load on the UPS and the surrounding conditions for proper ventilation are checked during this preventive maintenance visit. 

The power condition is also checked.  If there are frequent power outages, continuous low voltage or irregular input supply then appropriate solution is provided to the customer to avoid down time of the UPS and disruption of critical work. 

We also undertake  Rate Contract on Per Call basis so that the equipment can be attended in a short period to enable the customer to restart his important work with minimum down time.  This Rate Contract on Per Call basis can be signed for a fixed period. 

Battery Maintenance : :

The batteries are checked for their healthiness with the help of gadgets and weak batteries are identified and the customer is advised for its replacements in advance.  The quality of the charger voltage and current as well as the ambient temperature is also monitored for enhancing the life of the batteries.   

Spot Service : :

In case, there is a sudden breakdown of the equipment beyond AMC and warranty period or the equipment is damaged due to external reasons then the UPS is serviced on one time cost basis. 

Upgradation / Retrofit of the UPS : :

There is a fast change in the technology of the UPS.  There is a continuous drive to improve the efficiency and power factor of the UPS.  We undertake work to upgrade our UPS so that the customer can get better efficient and more advanced equipment .   

We also replace / buy back the old UPS where the spares are difficult to get with a new technology UPS at mutually agreed rates.